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Effective Date: 1 June 2023

 

At Charter Limited ("Charter," "we," "us," or "our"), we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose personal information when you use our website (chartermarket.app) and the Charter mobile application ("App"). This policy also outlines the necessary provisions for compliance with relevant American, European, and United Kingdom laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and California Online Privacy Protection Act (CalOPPA).

 

By using the Charter website and App, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

 

1. Information We Collect

 

1.1 Personal Information

We may collect the following types of personal information when you use our services:

• - Full name

• - Contact information (e.g., email address, phone number, postal address)

• - Payment details (e.g., credit card information, billing address)

• - Flight preferences and booking details

• - Communications and correspondence with Charter

• - Any other personal information you voluntarily provide to us

 

1.2 Automatically Collected Information

When you access or use our website and App, we automatically collect certain information, including:

• - Device information (e.g., IP address, device type, operating system)

• - Log information (e.g., pages visited, search queries, referring website)

• - Usage data (e.g., time and date of access, features accessed)

 

2. Use of Personal Information

 

2.1 Providing Services

We collect and use personal information to fulfill flight bookings, process payments, provide customer support, and communicate with you regarding your bookings and account. We may also use your personal information to send you marketing and promotional materials related to our services if you have opted to receive them.

 

2.2 Legal Obligations and Legitimate Interests

We may use personal information to comply with applicable laws, regulations, and legal processes. We also process personal information to protect our legitimate business interests, such as preventing fraud, ensuring network and information security, and enhancing our services.

 

3. Sharing and Disclosure of Personal Information

 

3.1 Service Providers

We may share personal information with trusted third-party service providers who assist us in delivering our services, such as analytics providers, email marketing platforms, payment processors, and advertising partners. These service providers are contractually bound to use personal information only for the purposes outlined in this Privacy Policy.

 

3.2 Legal Requirements and Safety

We may disclose personal information if required by law or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

 

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the acquiring entity or third party as part of the transaction. We will notify you via email or prominent notice on our website and App if your personal information becomes subject to a different privacy policy.

 

4. Cookies and Tracking Technologies

 

4.1 Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and deliver personalized content. You can manage your cookie preferences by adjusting the settings in your browser or device.

 

4.2 Analytics

We use third-party analytics providers, such as Google Analytics, to gather information about how you interact with our website and App. This information is used to analyze trends, track user activities, and improve our services.

 

1. Email Marketing

If you provide your consent, we may use email marketing platforms, such as MailChimp, to send you promotional materials, updates, and newsletters. You can unsubscribe from these communications at any time by following the instructions provided in the emails.

 

4.4 Advertising

We may work with third-party advertising partners, such as Google Ads, to display personalized advertisements based on your interests and browsing behavior. These partners may collect and use information about your visits to our website and other websites to provide targeted advertising.

 

5. Data Retention and Security

 

5.1 Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

5.2 Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

6. Your Rights and Choices

 

6.1 Access and Correction

You have the right to access and update your personal information held by Charter. If you would like to exercise this right, please contact us using the information provided in the "Contact Us" section of our website.

 

6.2 Marketing Communications

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails or by contacting us directly.

 

6.3 Do Not Track

We do not currently respond to "Do Not Track" signals sent by your browser. However, you can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

 

7. International Data Transfers

Charter Limited is headquartered in the United Kingdom, and your personal information may be transferred to and processed in countries outside the United States and the European Economic Area (EEA). We will ensure that such transfers comply with applicable data protection laws and safeguard your personal information.

 

8. Third-Party Websites

Our website and App may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

 

9. Contact Us

 

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the following details:

•  Email: info@chartermarket.

 

We reserve the right to update this Privacy Policy from time to time. Any changes will be effective upon posting of the updated policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

 

This Privacy Policy is effective as of the date stated above.